You can initiate a return, refund for most new and unopened items within 14 days of delivery for a credit or exchange.
To process a refund or exchange please send an e-mail to firstname.lastname@example.org stating the reason for the return. Our customer service will provide you with the return address. Please be informed that shipping costs will be your responsibility (we highly recommend to ship your item/s with tracking number). We are not able to process a refund when the items are still in transportation.
In case of an exchange, MAYL Wear will issue a refund if the price of the exchanged item is less than that of the original item. The cost of returning the item is born by the purchaser, although the cost of re-shipping the exchanged item is born by MAYL Wear (up to a maximum of one exchange per order).
N O N - R E T U R N A B L E I T M E S
Because of hygiene, underwear and adult toys are not valid for a refund or exchange but please feel free to contact us by email email@example.com if you have any questions.
Other apparel items that are on sale 30% and over, events like Black Friday, Summer Sale also are not refundable but we will be able to exchange them for another item.