Returns and Exchange

Returns for exchange 

You can initiate a return for most new and unopened items within 7 days of delivery for a refund or exchange.

  • Returned items must be in their original condition, unworn and unwashed with tags still attached and original package. All shipping cost for returned goods will be your responsibility.
  • It is your responsibility to retain copies of all tracking information and to ensure that the returned goods arrive at MAYL Wear Office.
  • For shipping instructions please contact info@maylwear.com

Defective Product and Returns Due to Our Error

  • Return will be considered only if the item is faulty.
  • If the return is a result of our error, we will refund the full cost of item.
  • When we receive your return, we will inspect the item and provide a replacement or issue a refund.
  • For shipping instructions please contact info@maylwear.com

Non-Returnable Items

  • The following items like adult toys, and items with discount 20% and more are non-returnable and we offer no refunds and no exchange.
  • Please note that return is not possible for all the items on our web-store which are discounted or on our outlet.
  • Incomplete or used products may not be returned – refunded or exchanged.

Follow the steps below to return an item to MAYL Wear Office:

  • Send an email to info@maylwear.com
  • Include in the subject the name of the item you want to return and the number of your order.
  • Please leave a detailed description of the item you would like to return and the reason (even if the reason is – I realised I did not want the product).
  • Send the email and we will respond with shipping instructions to you. If your response is sent to us before the maximum time allowed to return an item you will not be held accountable for any delays in the return process.