Frequently Asked Questions

Free Standard Delivery 21+ Working Days - 0.00 USD

The slowest method of delivery, using local post services. You will receive an email with a tracking number for you to follow. As the pandemic and local services are in a better state we did the option available, but please be aware this is not a fast delivery service. The days of delivery of your items can vary as we are not able to control customs or routes of the packages

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Countries that we ship at the moment: Australia, Austria, Belgium, Canada, China, Croatia, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong SAR, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Montenegro, Netherlands, New Zealand (16 of 17 regions), Norway, Poland, Portugal, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States, South Africa, Vatican City, India, Indonesia, Lebanon, Macao SAR, Malaysia, Maldives, Mexico, Philippines, Qatar, Russia, Saudi Arabia, Sri Lanka, Taiwan, Thailand, United Arab Emirates, Vietnam

Normally, it takes between 3-5 days to produce an item and then ship it. Some of our bestsellers are already made so the shipping can occur faster, but we would like to ask any of our clients to be a bit patient with us. We believe it is better to produce something fresh and new than holding hundreds pieces in stock. Hope you understand.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. Most of the time we ship with SF Express, DHL, UPS. For more info please visit Shipping Information

As we are shipping garments from Hong Kong our brand representative Jake Wong will be seen on the shipping package.

If you need to modify your shipping or delivery information after your order has been placed, please Contact Us as soon as possible. Shipping information, including delivery address, cannot be modified once the order has already been shipped.

Please note, shipping and delivery information for orders purchased through PayPal may not be modified once the order has been submitted.

Orders placed on www.maylwear.com will reflect an estimated sales tax and order total, based on the shipping zip code entered when your order was placed. The confirmation of your order will show you an Estimated Tax figure that may be applied/or may not when your package reaches your country. As our company is registered in Hong Kong we are not obliged to collect the tax but we are obliged to show you how much you may or may not to pay to your local authorities.

Because of that, the buyer is responsible to cover local customs clearance fees or any other handling/administrative charges of that country if appear

More information:
Buying goods online coming from a non-European Union country

Buying goods online coming from within the European Union

To process a refund or exchange please send an e-mail to info@maylwear.com stating the reason for the return. Our customer service will provide you with the return address. You can initiate a return, refund, exchange for most new and unopened items within 14 days of delivery.

If you have exceeded the return period since your days of receiving an item, we will unfortunately not be able to offer you a refund or exchange

All returned items must be in new, unused and mint condition: Item(s) that have had their labels removed; have been worn; or have been washed or damaged, are non-returnable and non-refundable.

Please be informed that shipping costs will be your responsibility (we highly recommend shipping your item/s with a tracking number). We are not able to process a refund when the items are still in transportation.

In case of an exchange.

MAYL Wear will issue a refund if the price of the exchanged item is less than that of the original item. The cost of returning the item is born by the purchaser, although the cost of re-shipping the exchanged item is born by MAYL Wear (up to a maximum of one exchange per order)

Merchandise returned by mail to the our office will be processed within approximately 7-14 business days from receipt. You will receive an email confirmation when your return has been completed. Refunds will be credited back to the original form of payment. Visa, Mastercard, American Express and Discover prepaid gift cards will be reimbursed to the original card used.

Japanese cotton is known for its softness. It is unlike any other. Its yarns are strong, durable and fine creating a luxurious feel that lasts. Most brands use stock fabrics, offered by a mill or textile company, which are available to any client interested in purchasing them. We designed our fabrics and more often those fabrics are more expensive to produce. Also, we believe in high quality products that will last longer than a year. Our t-shirts, hoodies and sweatshirts can last as long as 4-5 years. Just take care of them correctly and they will last forever.

100% ELS (extra-long staple) Our Japanese cotton garments are made from extra-long staple where finely combed cotton feels smooth and nearly silky. More about ELS

We are not adding them since a few our clients who got the garments about two-three years ago with the labels inside they were reporting the labels which were stitched to the garments are damaging the Japanese cotton (of course, we need to take also under the consideration the way the garments were washed etc.) but... we always care more about the quality and the durability of it than the 'label' even if the cost of it will be to remove it. Piotr Kopertowski is working on a new solution but that needs to be tested before will go to production.

Oddly enough, the Graphic Style tee and the culture has had a significant influence on such t-shirts with all sorts of artistic displays making the t-shirt its canvas. It is an appealing way to make a laid back style statement. Those tees most of the time include pictures, fashion collages etc. They don't tend to focus on lettering style prints.

Printed Style tee. From trending slogans to customized most of the time graphics including letters, wear your heart on your sleeves. These tees are use the phrase casually, to mean exposing our true emotions, making ourselves vulnerable and letting it all hang out. Pair it with blue jeans and smart sneakers to balance out the overall look.

During the purchase you will have an option to open an account or finish your purchase without it. We don't want to make you feel uncomfortable but pushing you to open it so the decision if up to.
NOTE. Your account won't be open after your subscribe to our newsletter. So bare in mind you are signing only to receive our newsletters with news and promotions available only for subscribers.

Rubber transfer printing made on Japanese cotton garments is a heat printing method in which material is applied to paper (or some other material) by melting a coating of ribbon so that it stays glued to the material on which the print is applied. Our rubber thermal transfer is a high-quality process. We developed it under strict conditions to keep the highest-quality in graphics. As you can see below the print does not contain the fabric texture, the edges are sharp and color white on black fabrics stays white.

Digital printing is a type of computer printing that recreates a digital image by propelling droplets of ink onto fabrics. It is a completely different method than rubber transfer printing... so where is the difference? In this case, ink is absorbed by the fabric and gaining its texture. In some cases, the graphic can lose a bit of its sharpness and clearness, and white color ink because is absorbed by the fabric can change the brightness. The sharpness can be caused also by the method of how the fabric is weaved. Champion garments are having moss on top of the fabric and grainy texture (called raw cotton). It can cause the edges of the graphic to be a bit smudged in the process of print. We highly recommend if the budget is not a problem to buy our Japanese cotton garments instead.

You can find more info here

MAYL Wear is always looking for ethical alternatives when design products - one of Piotr’s main inputs about the role of on-demand manufacturing is that it’s simply a more ethical choice. It reduces the energy and pollution of shipping stock that will not be sold, and therefore used. It also means that, as a designer, Piotr is able to have more input into his design process as he is not pressured by seasonal deadlines in the same manner as wholesale designers.

We teamed up with great manufacturers to produce our products and we created the smallest waste foot print possible. As much as we can be transparent here, MAYL Wear experienced stronger relationships with manufacturers as we could offer them higher-cost orders with more notice. This ensures more consistent opportunities for manufacturers, leading to more ethical hiring practices and less economic concerns over seasonal demands.

All our t-shirts, hoodies and sweatshirts are made in 99% after your purchase. What we could keep in small stock up to 5 pieces, are our best sellers.

As we are producing less death stock we are also committed to produce less wastage. According to data from the Environmental Protection Agency, US landfills received 11.3 million tons of MSW textiles in 2018. This was 7.7 percent of all MSW landfilled product. By that we are only producing stock they have already sold. This saves on having excess product that would otherwise go to landfill and the cost of producing this stock in the first place.

With this comes also our packaging. It's not fancy but complies with the supply with maximum protection of our products.

We are committed to produce better quality products. Short explanation - the shorter lead time combined with a longer production schedule means that on-demand products are usually of better quality than their wholesale counterparts. As our brand is not following fashion season calendar MAYL Wear is releasing their collections after the products match the rigorous quality standards.

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